"I discovered NW Frame 10yrs ago, when a rattle developed in my Acadia front end. Dreading a strut and/or tie rod was broken, I delivered my car and when they (Kevin) called and let me know it was $30 bushing... I trust this shop. Fast forward 10yrs and I have had several opportunities to employ this family business to care for 7 cars along the way, as my three kids all progressed through vehicles we have bought/sold. Today my tires from Tire Rack were delivered at 3:30-4pm and Aaron mounted them on spare wheel set I dropped off earlier and then my car with a call at 5:15 on my way home... I noted the request for review on the counter as "Mom" rang up my bill to mount/balance my new tires. Thus the review... and reminder that a business like this is a valuable part of our community. Thanks Aaron. You made me feel like a priority and valued customer again. Others should know how much you do for your customers."

"When our car hit a curb, and put a spectacular bend in the strut, what a great job Aaron, his brother, and whoever else worked on our KIA Optima did! They even corrected a complex electrical problem that resulted from the collision. The repairs took less time and expense than we expected. The car continues to work great! So thankful for these people!"

"First time customer. Wonderful experience! Kevin was very professional and gave a thorough explanation of the problem/repair. The repair was done before the timeframe I was told, which meant I didn’t have to waste money on a rental car! Also, the receptionist is an absolute angel!! What a pleasure to do business with this family-owned business!"

"We stumbled upon Northwest Frame and Alignment a few years back. Finding a good and honest mechanic is hard but this shop has both. We go to them with all of our cars, from my Audi to our teens hard worked vehicles. We also order our tires online and have them delivered there for installation. They are a small family owned shop that shows it’s hard work and have always done a great job for a very fair price. As long as they are in business, we will take our cars to them. Good job guys!"

"I hadn't used Northwest's services in a while (no need). Had taken our BMW X3 to other shops to diagnose and repair a noise emanating from the rear of the SUV. One shop "guessed" it was a bad differential or transfer case which cost several thousands to repair/replace. Aaron diagnosed the problem to be a faulty rear wheel bearing. Picked up the X3 today and the noise is gone at a fraction of the cost of a differential or transfer case. Fast, friendly, competent service for sure; and, the lady at the desk is a treat! Thank you."

"Highly recommended. We've taken our daily drivers, sports cars and antique cars to them for almost 15 years. They are the absolute best especially when it comes to wheel, tire, suspension and alignment issues. We wouldn't trust our cars with anyone else."